As a result of the pandemic the way people buy products and services will never be the same again.
People who would never have previously done so were forced to do their shopping, bookings, appointment making and buying online. The world changed and it's never going back.
There is a new economy and it is self-evident that the experts are right. After all, online businesses have had a boom year and are still growing as a result.
If you weren't one of them then don't panic, it isn't too late. You too can thrive in this new economy...